From first conversation to confident daily use
We plan deployment, user access, data preparation and integration work around your facility, then help your teams adopt the system.
Four stages, agreed with you
Understand
We learn about your facility, workflows, reporting needs and operating environment.
Configure
We align the solution with agreed requirements and available product capabilities.
Implement
We plan deployment, user access, data preparation and integration work where applicable.
Support & improve
We help users adopt the system and review improvements within the agreed support scope.
The work behind a smooth go-live
Discovery
Workflow walkthroughs with clinical, laboratory, finance and administrative teams.
Configuration
Facility settings, modules, price lists, test catalogues and roles set up for your services.
Data preparation
Planning which existing records to bring across and how to check them.
User access
Accounts and permissions per role, with a review period before permissions are enforced.
Integration
Connecting ZenithHMIS and ZenithLIS, analyzers or other systems where supported and agreed.
Training
Role-based onboarding so each team learns the screens it uses every day.
Support within an agreed scope
Support arrangements, response times and channels are agreed with each facility as part of the implementation plan, so everyone knows what to expect.
Plan an ImplementationHelp us plan with you
It helps to have these ready for the first conversation:
- Facility type, departments and services offered
- Approximate number of users and workstations
- Current systems and records you use today
- Laboratory analyzers and their models, if any
- Hosting preference and internet reliability on site
Plan an implementation with our team
Tell us about your facility and we will propose a practical rollout.